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Friday, November 1 • 9:10am - 10:00am
Be a Leader, Not a Boss: Creating a Unified and Fulfilled Student Employment Team

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Research has shown that employees who are satisfied with their jobs are not only happier, but also provide better customer service. Library management and supervisory teams can use many different methods to facilitate a positive work environment. This session will cover how our supervisor team led the transition from a passive, and sometimes even negative, work environment to an engaging and supportive workplace for our student employees. We will discuss the methods we used, from leveraging staff turnover in our favor to actively avoiding phrases like “we’ve always done it that way!” and talk about the challenges we encountered along the way. We will also outline how we utilized leadership concepts and discuss why this is important for the success of a team.

avatar for Courtney Gard

Courtney Gard

Circulation Specialist, Northwest Missouri State University
avatar for Adrianna Bennett

Adrianna Bennett

Circulation Specialist, Northwest Missouri State University

Friday November 1, 2019 9:10am - 10:00am CDT
J.W. Student Union, Room A (3rd Floor)